Introduction
At Appliance Worlds, your privacy is of paramount importance to us. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or make a purchase from us. By using our website and services, you agree to the collection and use of your information as described in this policy.
Information We Collect
We may collect the following types of information when you visit our website or interact with us:
- Personal Information: This includes your name, email address, phone number, billing and shipping addresses, and payment information that you provide during account registration, ordering, or contacting customer service.
- Non-Personal Information: We collect data that doesn’t personally identify you, such as your IP address, browser type, device information, and pages viewed. This helps us analyze website usage and improve our services.
- Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience on our website, remember your preferences, and gather data for analytics purposes.
How We Use Your Information
We use the information we collect in the following ways:
- To Process Orders: We use your personal information to process your orders, manage payments, deliver products, and provide customer support.
- To Improve Our Services: We use both personal and non-personal information to analyze website performance, improve user experience, and optimize our services.
- To Communicate with You: We may use your email address to send order confirmations, updates, promotional offers, newsletters, or other communications you’ve agreed to receive. You can opt out of marketing communications at any time.
- To Provide Customer Support: Your information helps us assist you with any inquiries or issues related to your orders or account.
- For Legal Compliance: We may use your information to comply with legal obligations, resolve disputes, and enforce our terms and conditions.
Sharing Your Information
We respect your privacy and do not sell your personal information. However, we may share your information with third parties in the following circumstances:
- Service Providers: We work with third-party vendors (e.g., shipping carriers, payment processors) to fulfill orders, process payments, and provide customer support. These service providers are required to handle your information securely and use it only for the purposes they were engaged for.
- Business Transfers: In the event of a business sale, merger, or acquisition, your personal information may be transferred to the new owner as part of the transaction. We will notify you in advance if this occurs.
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, or the rights, property, or safety of others.
Data Security
We take the security of your personal information seriously and use industry-standard security measures to protect it. This includes the use of encryption, firewalls, and secure payment gateways to ensure that your information is transmitted and stored securely.
However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security. By using our services, you acknowledge and accept this risk.
Your Rights and Choices
- Access and Correction: You have the right to access and update your personal information. If you need to make changes to your account information, you can do so by logging into your account or contacting us.
- Opt-Out: You can opt out of receiving marketing emails or newsletters from us by clicking the “unsubscribe” link at the bottom of our emails or by contacting us directly.
- Data Deletion: You may request that we delete your personal information, subject to any legal or contractual obligations we may have. Please contact us for more information on how to request data deletion.
Third-Party Websites
Our website may contain links to third-party websites that are not operated by us. We are not responsible for the privacy practices or content of these websites. We recommend reviewing the privacy policies of any third-party sites you visit.
Children’s Privacy
Our services are not intended for individuals under the age of 13. We do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. When we update the policy, we will post the updated version on this page and update the effective date at the top of the page.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us:
- Email: ApplianceworldVA@gmail.com
- Phone: (804) 940-3043
- Address: 325 Hill Carter Pkwy Ashland VA 23005
Thank you for trusting Appliance Worlds with your personal information. We are committed to ensuring your privacy and security.